Shipping & Returns
Within all areas of Hong Kong/Kowloon/N.T., we ship via S.F. Express or will arrange for personal delivery.
For orders over 700HKD, shipping is complementary. For orders below 700HKD, a charge of 40HKD local delivery will be added.
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For international orders, parcels will be shipped via Fedex (unless otherwise requested). This is to ensure safety and security of your crystals. All parcels will have tracking numbers so you will know where your crystals may be on their journey to your home.
*With current Covid-19 situations, shipping may take longer than usual.
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All of our crystals are natural, not lab-grown or treated. Some, such as spheres, palm stones, tumbles, or skulls, have been hand-polished or hand-carved, but the majority are raw, natural, and 100% from Mother Earth. All photographs have been taken in natural day/Sunlight. All crystals are sold as they are and non-refundable (unless they are grossly misrepresented), and so we hope that you may choose and purchase consciously and carefully.
For returns, we ask that you contact us with your concerns first.